Policies

My AppointMATES  is dedicated to making your life easier while keeping you safe. You can put your mind at ease knowing you will be transported in the safest manner possible. My AppointMATES is fully insured and Companions are bonded.

1. We request a 24 hour notice for all appointments. We will try to accommodate last minute requests.

2. We require a 24 hour cancellation notice. Cancellations made less than 24 hours will be charged a $30 cancellation fee. Cancellations of less than 4 hours will be charged a 1/2 time billed fee.

3. We reserve the right to refuse service to clients who are disruptive.

4. We require all clients to wear seat belts during rides.

5. Payment will be billed at completion of service.

6. We are a non smoking company. Companions and clients are asked to refrain from smoking while we are providing services.

7.  My AppointMates is not responsible for any items left behind.

8. There is a $30 charge for all returned checks or declined credit cards.